Move better, heal faster.

No — physiotherapists are autonomous clinicians and you can self-refer. If you have an MRI report, X-rays, or previous physio notes, please bring them or send them ahead by email — they save time at the first session.

If you intend to claim on private medical insurance, your insurer may require a GP referral letter for pre-authorisation. Check your policy.

The honest answer is "it depends" — on the condition, how long it's been going on, your starting fitness, and how consistently you do the home exercises. Most acute musculoskeletal problems improve meaningfully in 2–6 sessions. Longstanding or complex problems may take longer. We'll give you an estimate at the first assessment and review at each follow-up. We won't recommend more sessions than we think are useful.

Comfortable, loose-fitting clothes you can move in. For lower-body problems (knee, hip, lower back, ankle), shorts or loose trousers that can be rolled up are best. For shoulder or upper-back issues, a strappy top or t-shirt. We have privacy gowns available if needed.

Some treatment can be uncomfortable — deep soft-tissue work or mobilising a stiff joint may not feel pleasant in the moment — but it shouldn't be sharply painful. Your physiotherapist will communicate throughout and adjust to a tolerable level. You may have some next-day soreness similar to after exercise; that usually settles within 24–48 hours.

If at any point treatment feels wrong or significantly worsens your symptoms, tell us — we'll adjust the approach.

Yes — almost always. Home exercises do most of the work; the in-clinic session is where we assess, treat acutely, and progress the programme. We try to keep prescribed exercises realistic — usually 10–15 minutes a day, two or three exercises at a time. Doing the exercises consistently is the single biggest predictor of how quickly you'll recover.

For common pregnancy-related musculoskeletal issues (lower back pain, pelvic girdle pain, postural pain), yes — physiotherapy is safe and helpful in pregnancy and we'll adapt techniques and positioning accordingly. Mention pregnancy at booking so the session is set up for you.

For specialist women's health physiotherapy (pelvic floor rehab, post-natal recovery, diastasis recti work), we'd typically refer to a specialist women's health physiotherapist with that specific training. We can discuss the pathway at consultation.

We see older children (typically 14+) for sports injuries and adolescent musculoskeletal issues with parental consent and a parent present. For younger children or for paediatric-specific conditions (developmental issues, congenital musculoskeletal problems), specialist paediatric physiotherapy is the right setting — we'd refer.

Not as a standard service. Some private physiotherapists in London do home visits; if mobility makes coming to the clinic difficult, call 020 7916 0029 and we can discuss options — either signposting to a home-visit provider, or working out whether an initial home visit could transition to clinic-based follow-ups.

Most physiotherapy appointments are available within the same week. For acute injuries (especially sports injuries in the first 72 hours), we'll try to fit you in sooner — call us. Booking online via the booking portal shows live availability.

If after 3–4 sessions we're not seeing the progress we'd expect, we'll have an honest conversation about why — could be the diagnosis needs revisiting (imaging? specialist opinion?), could be the treatment approach needs to change, could be that physio isn't the right answer for your specific problem. We'd rather refer you onward (to a GP, orthopaedic consultant, pain clinic) than keep taking your money for sessions that aren't working.