Patient-centred
We listen first. Care is built around your goals, your preferences and the practical realities of your life — not a script.
About the clinic
A private medical clinic built around patients.
We’re a CQC-registered private medical clinic on Whitechapel Road in East London, founded to bring same-day appointments, transparent prices and consultant-led specialist care to a community that has historically waited too long for either. Our team treats patients as people first — in their first language wherever possible.
CQC-registered
GMC-registered doctors
Open 7 days, 9am–7pm
Multilingual team
Our story
London-built. Care for the City, East London & Whitechapel.
My Health & Wellbeing Clinic was founded on a simple belief: every Londoner deserves better than the trade-off between long waits and impersonal care. Our founders, led by Dr Haydar Bolat — a UK-registered family doctor with over a decade of NHS experience in family medicine, urgent care and A&E — built a clinic where patients could be seen the same day, by an experienced clinician, with a price list they could see in advance.
From our home on Whitechapel Road, we serve patients across the City of London, Aldgate, Liverpool Street, Tower Hill, Shoreditch and the wider capital. We operate as a small, multidisciplinary group: GPs handle most pathways from the start, consultant specialists in plastic surgery, urology, ENT and cardiology see patients in-house without external waiting lists, and a dedicated mental health team supports anyone whose care goes beyond a single appointment.
Every clinician on staff is registered with the relevant UK regulator. The clinic itself is registered with and inspected by the Care Quality Commission (CQC) — the independent regulator of health and social care in England.
Our mission & values
What we stand for.
Accessible, safe and effective healthcare that empowers individuals and families to achieve optimal health and wellbeing — delivered with professionalism, integrity and respect.
Safe & regulated
Registered with the CQC and staffed by GMC-registered doctors. Infection control, safeguarding and clinical governance are built in.
Transparent
Clear pricing on every consultation and procedure. No upselling, no hidden add-ons — you know what you’ll pay before you book.
Multilingual
English, Turkish, Bengali, Arabic and French are spoken in-clinic. Translation is available for any other language at booking.
Quality & continuity
See the same clinician across follow-ups wherever possible. Specialist referrals stay inside the same clinic — no waiting lists.
Accessible
Open 7 days, 9am to 7pm. Same-day appointments. Flexible payment options to suit your circumstances.
Clinical leadership
Led by Dr Haydar Bolat.
Our Clinical Director is a UK-registered family doctor with over a decade of NHS experience across family medicine, urgent care and A&E. He leads the clinical governance of every pathway at MHW Clinic and personally oversees the GP team. He is supported by a multidisciplinary group of GMC-registered colleagues, consultant specialists, mental health clinicians, sonographers and clinical support staff — sixteen clinicians in all, working under one roof.
Meet the full team
By the numbers
A clinic in motion.
16+
Clinicians on staff
25+
Services under one roof
7
Days a week, 9am–7pm
5
Languages spoken in-clinic
CQC commitment
Quality and safety, by design.
As a CQC-registered clinic we follow the regulator’s standards across every aspect of how we operate. Below is a summary of how that translates to your care.
Safeguarding
Clear policies and trained staff to protect vulnerable patients, children and adults at risk. Designated safeguarding leads in-clinic.
Infection control
Rigorous hygiene protocols, single-use instruments where appropriate, and the most up-to-date guidance on infection prevention.
Staff training
Mandatory CPD, basic life support, equality & diversity, and clinical governance training reviewed annually for every team member.
Patient feedback
We actively seek feedback after appointments — and act on it. Formal complaints are handled within five working days.
Equality & access
Care delivered in five languages in-clinic, with wider translation available. Step-free access from Whitechapel Road.
Clinical governance
Regular case review, audit and oversight by the Clinical Director ensure consistency and continuous improvement across every service.
Read our full set of policies on the Policies page, including Safeguarding, Complaints, Privacy, Cookies, Zero Tolerance and AI Use.
Regulatory information
Registered, named, accountable.
CQC registration
My Health & Wellbeing Clinics Ltd is registered with the Care Quality Commission (CQC) to provide the following regulated activities from our Whitechapel location, known to the CQC as My Health & Wellbeing:
- Treatment of disease, disorder or injury
- Surgical procedures
- Diagnostic and screening procedures
Named individuals
Registered Managers (responsible to CQC for the day-to-day running of regulated activities):
- Dr Haydar Bolat — Clinical Director, GMC-registered GP
- Dr Fahim Nowaz Chowdhury — GMC-registered GP
Nominated Individual (company representative supervising the management of regulated activities):
Dr Fahim Nowaz Chowdhury, on behalf of My Health & Wellbeing Clinics Ltd.
Company & data registration
Company: My Health & Wellbeing Clinics Ltd
Companies House number: 14811638
Registered office: 97-99 Whitechapel Road, London E1 1DT
ICO Registration: ZB622575 — registered with the Information Commissioner's Office as a data controller under the UK Data Protection Act 2018 and UK GDPR.
Statement of purpose
Our Statement of Purpose (the formal document submitted to the CQC describing our regulated activities, aims and locations) is available on request from info@mhwclinic.co.uk or by phone on 020 7916 0029. We're happy to share it with anyone who'd like to read it.
Multilingual care
Care in your first language.
Many of our patients speak English as a second (or third) language, and the experience of being unwell is hard enough without struggling to be understood. Our clinicians and reception team speak five languages between them — and for languages we don’t cover, we’ll arrange an interpreter at the time you book.
ENEnglish
TRTürkçe
BNবাংলা
ARالعربية
FRFrançais
+Interpreters available
Speak to us today
Have a question about your care?
Our reception team will help you find the right clinician, check what we can offer, and book you in — often the same day. Reach us by phone, WhatsApp or email; we answer 7 days a week.