Dr Haydar Bolat
UK-registered GP and Clinical Director at MHW. Conducts GORD assessments including history, examination, planning investigations and treatment in line with NICE CG184. Refers for private endoscopy where indicated.
View profileHeartburn and acid reflux are extremely common — most people experience them occasionally. When they happen frequently or persistently, however, it’s called gastro-oesophageal reflux disease (GORD), and proper assessment matters. We don’t just write a prescription — we work out what’s driving it.
Educational information — not a substitute for clinical assessment
This page describes gastro-oesophageal reflux disease (GORD) in general terms to help you decide whether assessment may be helpful. It is not a diagnostic tool. If you recognise yourself in what follows, please book a consultation.
Gastro-oesophageal reflux disease (GORD) is the medical name for persistent acid reflux. Acid from the stomach moves up into the oesophagus (food pipe), causing symptoms and, over time, sometimes causing damage. The valve between the oesophagus and stomach (lower oesophageal sphincter) doesn’t close fully or relaxes inappropriately, allowing stomach contents through.
Occasional reflux is normal and harmless. GORD is diagnosed when reflux is frequent, troublesome, or causing damage to the oesophagus.
of UK adults experience weekly heartburn. Most haven’t had a proper assessment of what’s driving it.
Classic GORD symptoms:
Less classic ("atypical") symptoms also seen:
GORD usually results from multiple contributing factors:
Some symptoms with reflux warrant urgent assessment. Call NHS 111 or contact us same-day if:
• New difficulty swallowing or food sticking
• Unexplained weight loss
• Vomiting blood or material that looks like coffee grounds
• Passing black tarry stools
• Persistent vomiting
• New onset of significant heartburn over the age of 55
• Severe chest pain (always rule out cardiac cause)
NICE NG12 (recognising suspected cancer) requires urgent endoscopy referral for any of these features.
Pattern of symptoms, duration, what worsens/improves them, dietary patterns, weight, medication history, smoking, alcohol, family history of GI cancers. We also ask about red flag symptoms specifically.
Physical examination including abdomen, weight check, blood pressure. ENT examination if atypical symptoms (chronic cough, hoarseness).
For uncomplicated GORD without red flags, a trial of treatment is often appropriate before testing. For persistent symptoms, atypical features, or red flags, we arrange:
A clear written plan based on findings — lifestyle changes, medication, and timing for review or further investigation.
First-line for many patients and effective for some. See the dedicated section below.
Several classes of medication reduce stomach acid and effectively treat reflux symptoms. The class, dose, and duration depend on severity and findings. We discuss the options with you in consultation. UK law prevents naming specific prescription medications on this website.
If H. pylori is positive, eradication treatment (typically a short course of combined antibiotics and acid-reducing medication) often resolves symptoms. If a hiatus hernia is large or symptoms don’t respond to medication, surgical options exist.
NICE recommends stepping down acid-reducing medication once symptoms are controlled — trying the lowest effective dose, or taking on demand rather than daily. Many patients on long-term acid suppression have never had this conversation.
These work, particularly for milder symptoms:
Long-standing untreated GORD can lead to complications:
This is why we don’t just keep increasing acid-reducing medication doses indefinitely without periodically reassessing — including endoscopy where indicated.
Consider booking if:
Not everyone. NICE guidance is clear on when endoscopy is indicated: red flag symptoms, age over 55 with new or persistent symptoms, or symptoms not responding to treatment. We’ll discuss whether endoscopy is appropriate for you.
Yes. We refer to private endoscopy services typically within a week. Procedure is usually a comfortable outpatient appointment under light sedation.
If you require long-term acid suppression, the cost varies. After private initiation we can usually arrange for NHS GP repeat prescriptions through shared-care arrangements.
This is a reasonable concern. The medications are generally safe but emerging data suggests modest risks with very long-term use (years to decades). This is exactly why periodic review — including whether you still need treatment at the same dose — matters.
Yes, and we take that seriously. Chest discomfort can be cardiac and we routinely consider this, particularly in older patients or with cardiac risk factors. Sometimes the best test is an ECG and basic cardiac assessment.
Worth a review. Many patients on long-term PPIs have never had endoscopy, never had H. pylori testing, and have never tried stepping down the dose. A proper review may reduce or stop your medication.
Usually not. The vast majority of people with GORD have a treatable condition with no long-term consequences. The minority who develop complications usually have warning signs that proper assessment picks up.
Care at MHW Clinic is delivered by a small clinical team, with Dr Haydar Bolat as Clinical Director. The specific clinicians involved in your care depend on the plan agreed with you at consultation.
UK-registered GP and Clinical Director at MHW. Conducts GORD assessments including history, examination, planning investigations and treatment in line with NICE CG184. Refers for private endoscopy where indicated.
View profileLanguages spoken across the team: English, Turkish, Bulgarian, Bengali, Hindi, Albanian, Azerbaijani, German, Romanian. We can also arrange professional telephone interpreters in most other languages at no extra cost. More on languages and interpreters →
This page was reviewed by Dr Haydar Bolat, Clinical Director at MHW Clinic. Content is based on NICE Clinical Guideline CG184 (Gastro-oesophageal reflux disease and dyspepsia), British Society of Gastroenterology guidance, and current UK clinical practice and current UK clinical practice. It is updated when guidance changes. Educational information only — not a substitute for clinical assessment.
Book a consultation to work out what’s driving it. Same-week appointments. Endoscopy available privately if needed.