97-99 Whitechapel Road
London E1 1DT
In the heart of Central London — minutes from Aldgate East, Tower Bridge, the City, and Liverpool Street.
Open 7 days · 9am–7pm
Including weekends and bank holidays
Five stations within a short walk.
The clinic sits between Whitechapel and Aldgate East. Both have step-free access from street to platform.
By public transport
Aldgate East
District · Hammersmith & City
3-minute walk
Use Exit 1 (Whitechapel Road). Step-free.
Whitechapel
Elizabeth, District, H&C, Overground
5-minute walk
Fully step-free. Direct trains from Heathrow.
Shadwell
London Overground · DLR
10-minute walk
Alternative for travellers from East & South London.
Liverpool Street
National Rail · Multiple tube lines
15-minute walk · 1 stop on tube
Connections from Cambridge, Stansted, Norwich.
Whitechapel Road stops
25, 205, 254, N205, N253
Directly outside
Bus stops less than 30 metres from our entrance.
Santander Cycles
Whitechapel Road docking station
50 metres away
Cycle parking also available on the pavement outside.
Driving to the clinic.
Congestion charge zone
The clinic is just outside the Central London Congestion Charge Zone — you don’t pay the charge to reach us. However, the clinic is inside the Ultra Low Emission Zone (ULEZ) — non-compliant vehicles will pay £12.50/day.
Where to park
- On-street pay-and-display — Whitechapel Road and surrounding streets. Use the RingGo app or RingGo phone line. Tariffs vary by time.
- Q-Park Whitechapel — Court Street, E1 1NN. About 5 minutes’ walk. Open 24/7.
- NCP Aldgate — Goulston Street, E1 7TP. About 8 minutes’ walk.
- Free Blue Badge parking — Designated bays on adjacent streets. We can advise the nearest available bay if you call ahead.
Taxi or Uber
Black cab drivers know Whitechapel Road well. For ride-hailing apps, set the destination to "My Health & Wellbeing Clinic, 97-99 Whitechapel Road" or postcode E1 1DT. The drop-off point is directly outside our entrance.
Step-free, wheelchair-friendly, welcoming.
The clinic is designed so every patient can access our care comfortably and with dignity.
Step-free entrance
Ground-floor entry directly from Whitechapel Road. No steps or thresholds.
Wheelchair access
All consultation rooms, treatment rooms, and waiting areas are wheelchair-accessible.
Accessible WC
Disabled-access toilet with grab rails and emergency cord on the ground floor.
Hearing loops
Induction loop systems available at reception and in consultation rooms on request.
Multilingual reception
English, Turkish, Russian, Bulgarian, Romanian, and other languages spoken by our staff.
Quiet space available
If you find busy waiting areas difficult, please tell reception and we’ll arrange a quiet space.
For specific accessibility queries, please contact us in advance — we’ll do our best to accommodate.
First time here? Here’s what to expect.
Look for the MHW Clinic logo
Frontage signage on Whitechapel Road, between Court Street and Vallance Road.
Reception is straight ahead
Check in with the receptionist. Please arrive 10 minutes before your appointment.
Bring photo ID for your first visit
Passport, driving licence, or BRP. This is a CQC requirement for medical records.
Make yourself comfortable
Complimentary tea, coffee, and Wi-Fi in our waiting area.
Need help finding us?
Call 020 7916 0029 or WhatsApp 07903 284 189 — we’ll guide you in.